- All letters and fees should be sent to the Principal – Mrs Louise Andrews.
- Telephone – 01732 682523/07862 708125. Please note that teachers are not able to answer the telephone during classes.
- Fees are payable monthly by Direct Debit on the 1st of every month. Please ask the Principal for details of how to set up the Direct Debit.
- All cheques should be made payable to Silhouette Dance and Theatre School and accompanied by a valid cheque guarantee card.
- Returned Cheques. If payment is made by cheque and it bounces, you are required to pay a £10 charge to cover the dance schools banks charges.
- Payment by BACs. Payment can be made direct into the Silhouette Dance & Theatre School bank account. Please always use the pupils name as the reference. Bank account details can be requested from the Principal.
- Cancellation of classes. As set out on the application form, you must give notice in writing by half term if your child will not be continuing with any of his/her classes the following term or a full terms fees will be due in lieu of notice. The notice terms applies for Covid-19 and any other situation that is out of our control.
- Change of venue/timetable. The usual notice terms will still apply if the location or day changes due to studio availability.
- Online classes – should classes be moved onto online due to Covid-19, studio issues, adverse weather, or any other unforeseen reason, normal payment and notice terms still apply.
- A £10.00 registration fee is payable when joining the school. Please return this with the application form to reserve your space.
- Change of class times. Please be aware that if a pupil takes an examination or goes up to the next grade, their classes may be on another day of the week. If this could be a problem parents should check with the Principal when this will affect their son or daughter. The usual cancellation terms still apply.
- Cold weather. Should it snow hard enough to close the schools etc. and the dancing classes have to cancelled, every effort will be made to put the details on BBC Radio Kent and/or Heart FM. If in doubt please telephone 01732 682523 or 07862 708125 and a message will be given on the answer phone. The website and the Silhouette Dance and Theatre School Facebook group and page will also be updated, so please check both of those.
- All classes and performances may possibly be filmed or photographed.
- Problem? If there is a problem, no matter how small, please ring the Principal and let her know so that it can be sorted out. What may seem to be a very minor matter for an adult can be a major problem to a child, but can usually be sorted out quite easily if we know about it.
- Lost Property. Please make sure that everything is named so that lost property can be returned to its rightful owner as soon as possible. Items that are left at the classes should be claimed the following week. Anything that is not claimed by the end of the term will be sent to a charity shop.
- Physical Contact. It is sometimes necessary to touch the pupils to realign their bodies and put them into the correct positions to improve their technique.
- If we are unable to offer our classes face to face, an alternative online option may be available.
- Following the change in law in 2018 on Data Protection, please find below our Data Protection Policy.
Silhouette Dance & Theatre School
Data Protection Policy
Policy:Data Protection (GDPR) | ||
Date Adopted: | Date of last review: | To be reviewed next before/on: |
2018 | 01/11/20 | 01/11/21 |
Purpose and Statement:Silhouette Dance & Theatre School (SDTS) is committed to ensuring the data processed by our school remains safe and secure.
This policy has been written in line with legislative change, including both the Data Protection Act (1998) and the EU’s General Data Protection Regulation (GDPR).
SDTS has determined the lawful reasons with which it processes personal data:
There is also some limited data we process with consent from the Data Subject; Consent – GDPR Article 6(1)(a).
While SDTS avoids sharing data with third parties at most times, some data is shared in accordance with our business practices. The sharing of data with third parties will always be consensual with the data subject and/or their parent/guardian, and only if SDTS is satisfied that their Data Protection policy is GDPR compliant.
Main Aims for the policy: - Specify the data SDTS collect, how it is stored/protected and the reason for collecting it - State how SDTS use personal data in processing - Disclose who has access to the data and how long we retain information for - Explain Data Subject’s rights with SDTS data including access, rectification and erasure
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Distribution:
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Review and monitoring of policy:
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The following policy is based on the below principles:The GDPR includes the following rights for individuals:- the right to be informed
- the right of access - the right to rectification - the right to erasure - the right to restrict processing - the right to data portability - the right to object - the right not to be subject to automated decision-making including profiling
General Principles SDTS is committed to providing fair and understandable privacy policies in relation to personal data. SDTS will, at all times, keep data in secure locations (including, but not limited to, encrypted and access restricted files) and not retain data unnecessarily or past the retention length as set out in this policy. In the rare instance a data processor that is not an SDTS employee is used, such as a third party, the data subject will either be asked for consent pre to supplying the data or be notified and have the right to object to processing.
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Participants and Customers How SDTS collect personal data: SDTS customers and participants supply their personal data when signing up for classes through our registration form. This is either completed by a parent/guardian or the pupil if they are over aged 18.
Why SDTS collect personal data:
Should SDTS be unable to process participant’s data, we would be contravening both our Health & Safety and Child Safeguarding policies. We would also be ignoring best practice regarding working with children/vulnerable adults.
Our participants must remain safe at all times, therefore information about participants must be collected in order to create registers and accurate student records. This information is also used to provide students with appropriate classes, including dividing students into age groups and/or abilities.
Special category data is only collected with the consent of the data subject. Special category data SDTS collects includes but is not limited to: Medical/Disability information, Income information, Ethnicity, Gender and Sexuality.
As physical activity providers it is essential that this consent is given should a participant have any medical/disability needs. This allows us to incorporate participants safely into classes. It is also used in assessing if we can incorporate participants safely into classes.
Ethnicity and other sensitive data is to provide information to examining bodies. This data is always provided to third-parties as quantified data (i.e. cumulative numerical data only with no identifying information relating to any data subject).
What data we collect: Personal data and some special category is collected. It is essential to our primary function (providing classes to participants) that we are provided, and allowed to process and store the following: Participant Personal Data: - Full Name – GDPR Article 6(1)(f) - Date of Birth – GDPR Article 6(1)(f) - Home Address - GDPR Article 6(1)(f) - School/Educational Institution - GDPR Article 6(1)(f) - Exam results – GDPR Article 6(1)(f) - Classes attended/Price paid – GDPR Article 6(1)(f) Participant Special Category Data: - Medical Information/History – GDPR Article 9 (a) - Disability Information – GDPR Article 9 (a) - Ethnicity – GDPR Article 9 (a & j) – further explicate consent sought - Gender/Sex – GDPR Article 9 (a & j) – further explicate consent sought - Sexuality – GDPR Article 9 (a & j) – further explicate consent sought Parent/Guardian Personal Data: - Name – GDPR Article 6(1)(f) - Address – GDPR Article 6(1)(f) - Email Address – GDPR Article 6(1)(f) - Mobile Telephone Number – GDPR Article 6(1)(f) - Work/Home Number – GDPR Article 6(1)(f) - Emergency Contact Number – GDPR Article 6(1)(f)
How data collected is sent internally: SDTS transports data with all due diligence. Enrolment forms are sent to the school principal in hard paper copy. Storage/Retention of data: Data received through enrolment forms is uploaded manually into our database software. Our database is stored both in encrypted files on office-based hardware and backed up regularly in our encrypted cloud-based server. Access to these files is restricted through password protection and only available to authorised staff members.
Registers and emergency contact lists created from student data are stored in encrypted files on office-based hardware and backed up regularly in our encrypted cloud-based server. Access to these files is restricted through password protection and only available to authorised staff members.
Our standard retention policy (without the data subject’s right to access, rectification and erasure etc.) is THREE YEARS post final attendance. Exceptions to our retention policy: - Financial records are kept for 6 years due to legal obligation - First Aid records are kept for 21 years due to legal obligation - Child Safeguarding records are kept indefinitely on a case-by-case basis, the minimum these will stored for is 6 years due to legal obligation - Bank details are deleted after the action concerning them is complete
Third Parties/Data Processors: SDTS does not actively share data with third parties, however there are certain instances where sharing information is crucial to our business processes.
Freelance Teachers: As many SDTS teachers are freelance staff, we have confidentiality and data processor agreements in place. Teachers will never be provided with personal details aside from participant’s information that is pertinent to the running of a class (subject to consent from the data subject)
Child Performance Licensing: In order to process child performance licences, SDTS are legally required to provide some personal data to local councils (including but not limited to: full name, date of birth and school details). This is an optional consent, which will be sought before the performance. SDTS is satisfied that their GDPR process are thorough and any data will be stored in a secure environment, and not unnecessarily retained.
Child Safeguarding Concerns: In the unlikely event SDTS has a safeguarding concern in relation to one of participants, SDTS are legally required to provide data to the safeguarding board at the local council. SDTS is satisfied that their GDPR process are thorough and any data will be stored in a secure environment, and not unnecessarily retained.
Event Programmes: SDTS may occasionally produce programmes for events. This will include pupil’s names and the name of a child’s class may also be included. Participants/their Parent and/or Guardians may choose if they want to be included in the programme and when the programme listing is sent out to check for spelling errors, please let the principal know you would like your child excluded.
Examination Entry: In order to enter examinations, SDTS must provide some personal data to examination boards. This sharing of data is to be consented to by the data subject and/or parent/guardian upon being entered for the exam.
Rights of the data subject and SDTS compliance with responses: Any data subject with personal data stored within SDTS is entitled to the rights of: - Access You may contact SDTS at any time to access all data held relating to you and/or your child(ren). SDTS will ensure that we respond to a subject access request without undue delay and within one month of receipt. If the information request will also include data regarding others, SDTS has the right to refuse the request or take steps in order to obtain consent from other involved parties. - Rectification - Erasure - Restrict Processing However, due to our legitimate interest in most of the data collected- we may have to revoke your membership with SDTS until the restriction is lifted. This is due to Health and Safety and Child Safeguarding. - Data Portability - Objection You may contact SDTS at any time in order to object to the processing of data relating to you and/or your child(ren). SDTS will ensure that we respond to a request to restrict processing without undue delay and within one month of receipt. - Rights related to automated decision making including profiling You may contact SDTS at any time in order to object to profiling relating to you and/or your child(ren). SDTS will ensure that we respond to a request to restrict processing without undue delay and within one month of receipt. SDTS has a lawful reason for profiling; Legitimate Interests and consent.
Any and all verbal requests are noted, and then contacted again either via phone or email to verify the request. Verbal requests will be responded to in the time frames mentioned above.
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Photos/Videos of Participants SDTS often use footage/photos used from shows, performances and classes for marketing purposes both in print media. Participants/their Parent and/or Guardians may choose if they do not wish themselves/their child to be depicted.
Some attendees at events may film/take photos for their own personal use (e.g. parents of other participants). Participants/their Parent and/or Guardians may choose if they do not wish themselves/their child to be depicted. SDTS regularly share photos/videos of students in workshops, events and performances through social media platforms including; Instagram, Facebook, Twitter, Email. These will never be shared with any identifying information (age, location etc.). There may be times where we will share first names, but only with the explicit consent of the parents.
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